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Lost & Found
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Lost Items in the Terminal at the TSA Security Checkpoint and U.S. Customs Areas
-Choose one or more of the following to report a lost item:
-To make a claim for lost property, Click Here
-Send an email to lost and found customer service at [email protected]
-Call lost and found customer service at 347-684-3604 (24 hours)
-For lost government issued passports or other VISA travel documents, please contact U.S. Customs and Border Protection at: 718- 487-5164 (Monday - Friday: 8:00am -5:00pm EDT)
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Lost Baggage or Items on a Plane
If you’ve lost baggage or left something behind on a plane, contact your airline directly. Visit the airline directory for contact information.
JFKIAT Terminal 4 provides a lost and found service as a courtesy to our customers. JFKIAT is not responsible for any personal belongings left unattended, lost, missing or stolen on terminal property.
![T4 Tip](https://images.takeshape.io/068c892d-2bca-468f-8ba0-7ca9d5f19862/dev/5b2075de-c5ed-46a3-bed4-188b66451f42/ilo-plane-cloud.png?auto=compress%2Cformat&w=428)
T4 Tip
Visiting the U.S. from abroad? Be sure to have your host’s full street address on hand (i.e. not in a suitcase) to complete the immigration paperwork.